Elevated API latency on Production database queries
Resolved MinorImpacted: Production prod-api
Started 18 Aug 2026, 16:10 CEST
Duration: 38 mins
Resolved 18 Aug 2026, 16:48 CEST
Database connection pool limits were adjusted and query response times returned to nominal levels (< 45ms). All systems are operating normally.
Monitoring 18 Aug 2026, 16:32 CEST
A hotfix addressing connection pool exhaustion during peak batch export has been deployed. Latency is recovering.
Identified 18 Aug 2026, 16:18 CEST
Identified an unexpected spike in database lock contention during concurrent DPP passport exports.
Investigating 18 Aug 2026, 16:10 CEST
We are currently investigating reports of elevated latency affecting API endpoints in the Production environment.